Terms and Conditions

1. Compliance with Laws and Regulations

You agree to comply with all applicable Philippine laws, regulations, and ordinances when using our website and services, including but not limited to:

• • Data Privacy Act of 2012 (Republic Act No. 10173)
• • E-Commerce Act of 2000 (Republic Act No. 8792)
• • Cybercrime Prevention Act of 2012 (Republic Act No. 10175)
• • Local government regulations and business permit requirements

2. Accuracy of Information

You are responsible for ensuring that all information provided to us is accurate, complete, and current. This includes:

• • Contact information and facility details
• • Service requirements and specifications
• • Facility access requirements and restrictions
• • Emergency contact information

3. Prohibited Conduct

You shall not:

• • Use the website or services for any unlawful, fraudulent, or unauthorized purpose
• • Interfere with or disrupt the operation of the website or our services
• • Attempt to gain unauthorized access to our systems, networks, or data
• • Misrepresent your identity or affiliation with any person or entity
• • Engage in any activity that could damage our reputation or business
• • Violate any third-party rights, including intellectual property rights

4. Client Responsibilities for Service Delivery

When engaging our cleaning services, clients are responsible for:

• • Providing safe access to facilities and work areas
• • Disclosing any hazardous conditions or special requirements
• • Ensuring compliance with building regulations and security protocols
• • Timely payment of service fees as agreed

1. Disclaimer of Warranties

Our website and informational content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• • Warranties of merchantability or fitness for a particular purpose
• • Warranties of accuracy, completeness, or timeliness of information
• • Warranties that the website will be uninterrupted or error-free
• • Warranties that defects will be corrected

2. Limitation of Liability

To the maximum extent permitted by Philippine law, Liwanag Services, its officers, directors, employees, and agents shall not be liable for:

• • Any direct, indirect, incidental, special, or consequential damages
• • Loss of profits, revenue, data, or business opportunities
• • Interruption of business or loss of goodwill
• • Damages resulting from unauthorized access to our servers
• • Damages arising from third-party websites or services

This limitation applies regardless of the legal theory upon which liability is based, including contract, tort, negligence, strict liability, or otherwise.

3. Maximum Liability Cap

In any event, our total liability to you for all damages, losses, and causes of action arising from your use of the website shall not exceed the amount paid by you, if any, for accessing the website in the twelve months preceding the claim.

4. Service-Specific Terms

For actual cleaning services, separate service agreements will govern liability, insurance coverage, and warranty terms specific to the services provided. These agreements will include detailed provisions for service quality, damages, and remedies.

5. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• • Typhoons, earthquakes, floods, or other natural disasters
• • Acts of government, war, terrorism, or civil disturbance
• • Pandemics, epidemics, or health emergencies
• • Labor disputes, strikes, or utility failures

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. All legal proceedings shall be conducted in English or Filipino as appropriate.

2. Jurisdiction and Venue

You irrevocably submit to the exclusive jurisdiction of the courts located in Taguig City, Philippines for the resolution of any disputes arising from or related to these Terms and Conditions or your use of our website and services.

3. Dispute Resolution Process

In the event of any dispute, controversy, or claim arising from these Terms and Conditions:

• • Step 1: Parties shall first attempt to resolve the matter through good faith negotiations
• • Step 2: If negotiations fail within thirty days, parties may pursue mediation
• • Step 3: If mediation is unsuccessful, either party may pursue legal action in accordance with the jurisdiction clause

4. Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

5. Statute of Limitations

Regardless of any statute or law to the contrary, any claim or cause of action arising from or related to use of the website or these Terms and Conditions must be filed within one year after such claim or cause of action arose, or be forever barred.